Frequently Asked Questions

A Little Help For You

Q.Who Should I Contact If I Have Any Questions?

A.You can email

Q.Can I Register A Group?

A.You can register up to 10 people at one time. If your group is larger than this, please email

Q.Is Parking Available At The Venue?

A. Undercover parking is available to Conference attendees on a complimentary basis, subject to availability. Open air parking is also available across the Gold Coast Highway, between Norfolk & Pine Avenue.

Q.Is Wi-Fi Available At The Conference?

A.Wi-Fi will be available to Conference delegates for Conference days only.

Q.Do I Need To Bring My Paper Ticket With Me To The Conference?

A.It will help the registration process if you bring your ticket with you, however if you misplace or forget to bring it, you can still register for the Conference.

Q.Where Do I Go When I Arrive?

A.If you have booked accommodation at the QT Hotel, please see the concierge in the Hotel's main foyer. You will need to check in at the Hotel's reception desk. Check in time is 2pm. If you are not staying at the QT Hotel and have arrived to attend the Conference, please Register first at the Conference Registration Desk located on the Ground Floor. Check the Hotel's screens for directions or ask one of the friendly Hotel staff.

Q.How Can I Change My Contact Details or Attendee Information?

A.To make changes to your Registration, email

Q.How Do I Get A Copy Of My Tax Invoice?

A.You will receive a tax invoice via email once you have registered. This will assist you with GST reporting. Receipts are not issued, so please keep a copy of your Tax Invoice as proof of payment or email to request another copy.

Q.Can I Give My Ticket To Someone Else?

A.If, for whatever reason, you book and are unable to attend, you may send a substitute by providing their name in writing to prior to the event. You cannot transfer a portion of your ticket, you must transfer the whole ticket.

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