Terms and Conditions


Full payment is required upon booking when making payment with credit card. The tax invoice email is a tax invoice to assist you with GST reporting. Receipts are not issued, so please keep a copy of your Tax Invoice as proof of payment.


For the first year ever, Christian Media & Arts Australia (CMAA) is offering delegates a lay-by option to purchase tickets to CONNECT17. You will be required to make six equal direct debit payments, processed monthly, until payment has been received in full. The first drawing under the direct debit arrangement will occur on the nominated day requested, commencing in November 2016. If you would like to take advantage of the lay-by option for CONNECT17, register by 31st October 2016 and select LAY-BY as the payment method during registration. You will then be provided with the Direct Debit Request form via email to complete and return to CMAA at least 2 business days prior to your first nominated debit date.

CMAA will give you at least 14 days notice in writing if there are changes to the terms of the drawing arrangements. Where the due date is not a business day, CMAA will debit your account on the next business day following the scheduled drawing date. CMAA will keep information relating to your nominated financial institution account confidential, except where required for the purpose of conducting direct debits with your financial institution. It is your responsibility to ensure your nominated account can accept direct debits, that there are sufficient cleared funds available in the nominated account, and to advise CMAA if the nominated account is transferred or closed.

Return, Refund and Cancellation Policy

Cancellations for Registrations and Accommodation must be received in writing by email to conference@mediaarts.org.au. Cancellations received up to 14 days prior to the event will receive a refund, minus a AUD$99 processing fee. No refunds will be issued in the 14 days prior to the start of the event.

Terms & Conditions

1. All tickets are electronic only (E-Ticket) and are delivered via email to the email address used during registration, following completion of that registration. Each E-Ticket can only be used once, and it is your responsibility to protect your ticket.

2. CMAA management reserves the right to qualify any and all attendees to its events. We reserve the right to deny access to any individual or company.

3. Solicitation or distribution of any type of marketing or advertising material is prohibited unless previously arranged with Christian Media & Arts Australia management.

4. The CONNECT17 Media Conference agenda, speakers, sessions and timing are subject to change without notice. Please visit the website closer to the event for the most up-to-date program.

Registration Transfers

If, for whatever reason, you book and are unable to attend, you may send a substitute by providing their name in writing to conference@mediaarts.org.au prior to the event. You cannot transfer a portion of your ticket, you must transfer the whole ticket.